Pinnacle Health Care Home Practices
15 practices throughout our region have adopted the Health Care Home model to date, providing care for over 100,000 patients. We put a hold on new practices adopting the model whilst we focused on developing our brand new patient information system, Indici, that is a core enable. Now that has gone live we have an ambitious programme of growth.
The practices are a mixture of urban and rural, large and small practices and include very low-cost access (VLCA) practices, which shows how easily Health Care Home can be adapted to fit an individual practice’s needs.
We have developed a dynamic Health Care Home practice community, holding regular peer groups to share best practice, experiences and overall learning. Our discussions also help to inform the development of the model as we trial new ways of providing the core elements and monitor the outcomes. All our practice teams feedback how useful this is for them in implementing the model locally. Once a year, we hold our Pinnacle Health Care Home Symposium, reviewing model outcomes, new developments and opportunities for networking between the practice teams.
A non-financial and financial modelling process to assess the opportunity and financial viability of the model to inform the owner’s decision
A series of workshops with the practice team to create their own implementation plan based on delivering the model outcomes and national standards.
Ongoing support and review to embed the model as business as usual
It takes, on average, 18 months to two years to make a successful change.
National Roll-Out of the Health Care Home and the New Zealand Health Care Home Collaborative
Other networks in New Zealand are rolling out this model too with over 128 practices having made the change. We have partnered with Pegasus Health in Canterbury, Compass Health in Wellington and Procare in Auckland to form the New Zealand Health Care Home Collaborative. The Collaborative, governed by a Board representing the Ministry of Health, PHOs, DHBs and consumer organisations, has set the standards for a Health Care Home practice and is working with the Royal College of GPs on accreditation. It will also facilitate ongoing evaluation, shared learning and development of supporting resources. Other PHOs adopting the model are now joining the Collaborative for support and accreditation.
Please contact us if your would like more information or would like to join the Collaborative.
Medical centres across New Zealand are getting busier and these exciting changes will ensure patients receive high-quality health care for future generations.Dr David Nixon
Additional support in our team will ensure the nurses and GPs can spend better quality time with patients.Dr Giles Turner
Patients can choose the most convenient way for them to interact with health care providers.Dr Mike Tombleson
The online patient portal is a new way for patients to manage their health anytime and anywhere, similar to why internet banking has become so popular.Dr Rene Lenoir
Health Care Home Practice
|NorthCare Pukete Rd / Thomas Rd||PHCL Ltd||2011|
|NorthCare Grandview||PHCL Ltd||2011|
|Mercury Bay Medical Centre||Private||2011|
|Health Te Aroha||Private||2012|
|Waihi Beach Medical Centre||PHCL Ltd||2013|
|Tokoroa Medical Centre||Private||2013|
|Coromandel Family Health Centre||Private||2014|
|Taupo Health Centre||Private||2015|
|Avon Medical Centre||PHCL Ltd||2016|
|The Lake Surgery||Shared||2015|
|Taupo Medical Centre||Private||2015|
|Hauraki Plains Health Centre||Private||2016|
Regional Health Care Home Coverage