Health Care Home Strategic Development
Helen has a wealth of clinical, managerial and general practice development experience. Prior to joining Pinnacle in 2014, she was supporting the development of new models of general practice in the UK and a Senior Fellow with the health policy think tank, The Nuffield Trust. Leading the Health Care Home Programme, Helen is now focusing on further development of the model. She also provides consultancy services to other organisations exploring or implementing the Health Care Home model.
Bevan leads the Health Care Home team. He works with practices from the time they decide to adopt the model to it being as business as usual. He leads many of the workshops with practice teams and is responsible for overall implementation.
Bevan brings a wealth of senior leadership and change in management expertise to the team along with broad sector experience in the education, marketing, child protection and aged care sectors.
Originally from the UK, Zoe has worked within Pinnacle since 2014. Zoe has a passion for Continuous Improvement and all things LEAN. Amongst providing general support she works with Health Care Home practices to implement the EQIP (Excellence and Quality In Practice) framework and ensure it becomes business as usual for them.
Helen started with Pinnacle in 2008 and has held various roles over the years. Prior to joining Pinnacle she managed a rural practice on the coast. Helen currently works in the Health Care Home team helping remodel the way general practice is delivered across our network. She enjoys working with practices and ensuring the focus here at Pinnacle is on both patients and the practices we support.
Earnest provides operational leadership and management of the Health Care Home Programme and the Patient Access Centre to ensure practices are getting the right support to manage the change. He is a Clinical Pharmacist by background. Prior to joining Pinnacle, he worked at Ko Awatea, Counties Manukau DHB as an Improvement Advisor and Change Facilitator. He is a qualified Lean Practitioner and PRINCE2 project manager.
Programme Facilitator (Nursing)
Prior to starting work for Pinnacle MHN, in 2011, Ngaire worked as a registered nurse and nursing team leader in general practice for 15 years. This allowed her to gain a sound understanding of how general practice works and contributes to primary health care. Ngaire began the Pinnacle MHN role of nurse liaison from 2011-2015. Ngaire leads the health planning element of the Health Care Home model
GP, Health Te Aroha
Hayley is a Director at Health Te Aroha. The practice was an early adopter of the Health Care Home and is now business as usual for the team. It was featured as a case study in the 2018 Ernst and Young Evaluation. Hayley is a regular presenter at our Open Days and supports new practices to make the transition.
GP, NorthCare Pukete Road
John is a GP at our first Health Care Home practice, NorthCare Pukete Road. A previous practice owner, John supports the development of the Health Care Home model and GPs to make the change within their practice.
GP, Northcare Pukete Road
Rebekah is the Medical Director for Primary Health Care Ltd (Pinnacle owned practices) and clinical director across the three Northcare practices. She is involved with supervising and teaching of registrars and PGY2 doctors. She brings a variety of expertise from her many roles, including being a GP owner in Raglan for 10 years.