The Health Care Home Team

Helen Parker

Helen Parker

Health Care Home Strategic Development

Helen has a wealth of clinical, managerial and general practice development experience. Prior to joining Pinnacle in 2014, she was supporting the development of new models of general practice in the UK and a Senior Fellow with the health policy think tank, The Nuffield Trust. Leading the Health Care Home Programme, Helen is now focusing on further development of the model. She also provides consultancy services to other organisations exploring or implementing the Health Care Home model.

Bevan Bayne

Bevan Bayne

General Manager

Bevan leads the Health Care Home team. He works with practices from the time they decide to adopt the model to it being as business as usual. He leads many of the workshops with practice teams and is responsible for overall implementation.
Bevan brings a wealth of senior leadership and change in management expertise to the team along with broad sector experience in the education, marketing, child protection and aged care sectors.

Zoe Pickering

Zoe Pickering

Programme Support

Zoe provides the Health Care Home team and practices with administrative and analytical support across all aspects of implementation. She takes a lead role in maintaining practice action plans and leads the administration of the Health Care Home Leadership Programme.

Helen Thomas

Helen Thomas

Programme Facilitator

I started with Pinnacle in 2008 and has held various roles over the years. Prior to joining Pinnacle I managed a rural practice on the coast. I currently work in the Health Care Home team helping remodel the way general practice is delivered across our network. I enjoy working with our practices and ensuring our focus here at Pinnacle is on both our patients and the practices we support.

Hilde Mullins

Hilde Mullins

Nursing Service Development

Hilde supports the nursing and medical assistant centre workforce to develop their contribution to the Health Care Home. She supports team collaboration and shared leadership to facilitate a more proactive manner working with their enrolled population to meet their needs. Hilde leads the nursing workshops as practices develop their own implementation plans.
Hilde is one of three Pinnacle Nurse Leads who share the network nursing leadership portfolio, whose responsibilities are to ensure the nursing contribution to primary care is responsive, adaptive and able to influence and take advantage of the latest technology and systems changes to ensure patients and their whanau are able to interact in a way that supports self -management and wellness

Ngaire Signal

Ngaire Signal

Programme Facilitator (Nursing)

Prior to starting work for Pinnacle MHN, in 2011, Ngaire worked as a registered nurse and nursing team leader in general practice for 15 years. This allowed her to gain a sound understanding of how general practice works and contributes to primary health care. Ngaire began the Pinnacle MHN role of nurse liaison from 2011-2015. This involved providing professional leadership and peer support for nurses, participating in formalised practice team support and supporting the implementation of local, network and community-based clinical projects. Her current role has the primary purpose of supporting practices with the skills and knowledge needed to implement proactive health planning for high care needs patients, as one of the core elements of the Health Care Home.

Earnest Pidakala

Earnest Pidakala

Operations Lead

Awesome bio coming soon

Harriet Dixon

Harriet Dixon

Programme Facilitator

Harriet supports general practices to adopt the Health Care Home model of care. Coming from a background in customer experience, change management and programme facilitation she has the experience to help guide general practices through the implementation of the model. Harriet leads our activities within the Patient Partner Framework.

Rebekah Doran

Rebekah Doran

General Practitioner, Northcare Pukete Road

Rebekah is the clinical director across the three Northcare practices, a GP liaison in the Waikato region and a facilitator for the GP education pods. Rebekah is involved with supervising and teaching of registrars and PGY2 doctors. She brings a variety of expertise from her many roles, including being a GP owner in Raglan for 10 years.

John Morgan

John Morgan

Medical Advisor

John is a GP at our first Health Care Home practice, NorthCare Pukete Road. A previous practice owner, John supports the development of the Health Care Home model and GPs to make the change within their practice. 

Mike Tombleson

Mike Tombleson

General Practitioner, Lakes Surgery

Mike joined the Health Care Home team in 2016 and supports all Taupo/Turangi practices implementing the Health Care Home model. Mike has been a GP in Taupo’s Lake Surgery for the last 27 years and was a practice owner till 2017. He has also been a GP liaison for Pinnacle for the last 10 years. His ‘other hats’ have included being a CME provider for the Taupo GP community and a registrar/student teacher.